Before I went in, I did a lot of research online before deciding to make an appointment at Arthur's. Bill was helping me with my appointment - he was very friendly, knowledgeable and patient with me throughout the process. Not once was I ever pressured to make a purchase or influenced one way or the other, he provided me all types of comparable and was very helpful. Arthur's is the family jewelry store I was looking for. Thank you again!
Thank you Carver!
(December 19, 2016 at 2:08 PM)
Today, my fiancé and I went in looking for wedding bands. We worked with Carver and had the best experience. He showed us everything and helped us combine the designs of two rings to make exactly what my fiancé wanted. He worked with us for an hour and a half. He was never pushy. He listened and brought ideas to us. He truly helped my fiancé figure out what he wanted in his wedding band. I walked out feeling excited, comfortable, and had I had absolutely no regrets about my purchase. My experience will make me a repeat customer for life!
10 stars for Arthur's Jewelers in Saint Paul, MN!
(September 20, 2016 at 2:09 PM)
I was referred to Arthur's Jewelers by a dear family friend when they found out I was in the market for an engagement ring. While I still felt intimidated by such a big life decision making event that I was about to undergo, even having previously done some of my own research on the process of learning about rings/diamonds, and the buying/investing process, I was even more impressed and relieved to be the recipient of such transparently honest, careful and attentive customer service working with their associate Tamara Ecklund.
After our initial one on one consultation, I immediately had enough confidence to set up a return appointment with my fiancée to look at various bands and setting options. I knew my absolute financial budget ceiling and parameters, and she gave us her professional time and energy with an inspiring amount of different options to consider.
Her patience in helping to both broadly and specifically educate us as first-time prospective ring buyers was incredibly affirming and I would trust her work and advice with a multitude of other immense life-decisions outside of ring buying and preparing for marriage.
We found the engagement ring of our dreams and are happily excited to start planning our future lives together.
Melinda was great!
(September 7, 2016 at 11:04 AM)
I had researched the ring I wanted ahead of time and made our appointment at Arthur's to make sure it was the one. Melinda was so helpful in answering all of our questions and helping us select the right metal and stone while staying in our budget.
Mark was Great!
(August 22, 2016 at 1:10 PM)
I told him a budget and he stay right with it.(even remembering about tax). After proposing I and my fiance went back and Mark made EVERYTHING RIGHT! My fiance love the store and Mark. She like that he was not pushy and listened to her wishes. Thanks Mark
We will no doubt be buying from Arthur's again!
(August 2, 2016 at 1:07 PM)
My fiance recently purchased my engagement ring at Arthur's Jewelers. As with many men, this was his first time stepping foot into a jewelry store. With the help of Gary, he made a great choice and felt comfortable every step of the way. I returned to have it re-sized and couldn't have been happier with my experience, too.
We couldn't be more pleased with the customer service or the final product!
(July 5, 2016 at 3:46 PM)
My fiance and I went to this vendor because we'd heard great things about them. They certainly lived up to our expectations. We weren't sure what we wanted in an engagement ring, but Mandy patiently asked us questions and helped us narrow choices down until we found the perfect setting. Then she talked us through the pros and cons of various diamonds in our price range until we found a perfect stone. We were planning a trip to Europe in a couple weeks later and wanted to take the ring with us, but because my fiance wanted to customize the setting but it couldn't be done in such a short time frame; which was perfectly understandable.
But then, without my knowledge, Mandy arranged for our diamond to be put in a temporary setting so my fiance could take it to Europe and surprise me with a proposal under a lit up Eiffel Tower. When we returned home, Mandy made sure the diamond was re-set in the custom setting that was even more amazing than the surprise proposal! We will certainly be back soon to choose wedding bands. Thanks Mandy!
Highly recommend this family owned business!
(June 27, 2016 at 4:24 PM)
They were so helpful and knowledgable. We went there several times and each time we were pleased with the service. There was even beer and wine provided one weekend we went. The best part, though, is their prices. After comparing the exact same grading of diamonds with different jewelers, Arthur's was BY FAR the best deal..I'm talking by almost a thousand for almost the exact same diamonds (wedding day was the most expensive..if you're curious). And the ring I ended up getting from my fiancé is the most amazing ring I've ever seen, anywhere. It was customized completely so it did take 7 weeks to get here (they estimated 8) but they called the very morning it came into the store. And they also provided photography for the proposal!!
Would recommend anyone looking for jewelry to shop here.
(June 13, 2016 at 5:21 PM)
We were extremely impressed with the service we received from Arthur's Jewelers.
We were helped by April, who remembered us each time we returned (even if it had been months). She was extremely professional and responsive.
We ordered a custom Chris Ploof ring for my husband, and it was exactly what he wanted.
Every time I go in to Arthur's to get my ring cleaned I am impressed!
We will most definitely use them again in the future.
(June 6, 2016 at 4:26 PM)
We used Arthur's for my engagement ring and our wedding bands. They provided quality and professional service at a competitive price. All staff that we have had experience with have been extremely knowledgeable and friendly.
I can't say enough great things about Arthur's!
(May 25, 2016 at 2:01 PM)
My fiance and I were sold on Arthur's from the beginning. It was the little things; offering a beverages while browsing, fixing a necklace for me that I didn't even purchase there, giving us the heads up on upcoming specials before purchasing. We worked with Carver who was so friendly and remembered us each time we stopped in which shows he cares. My ring and band are Tacori and I was able to convince my fiance to get a Tacori as well but no matter what your budget, you will receive high-quality service and a pretty incredible selection to choose from. Despite living about 45 minutes away, we will be back for any future jewelry purchases! They run some good promotions every once and a while so keep an eye out for them!
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