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4.9
out of 5.0

Quality of Service

5.0

Responsiveness

4.7

Professionalism

4.8

Value

4.8

Flexibility

5.0
Black Swan Events
i hate the word 'perfect' - but Black Swan made it exactly that
(September 21, 2016 at 2:16 PM)
5 gabriel ratchet
by

gabriel

Black Swan stepped up to the plate and handled everything for an extremely over scheduled bride and groom and out of town mother of the bride with other acute scheduling problems. everything was absolutely beautiful down to the last detail. they got answers to the questions i didn't know to ask, recommended an officiant (De Novo Pastoral Services) and string quartet (Hawn) who were wonderful, paid attention to the budget, and went the extra mile in every respect to make sure the day was all the bride and groom had hoped for. every guest was effusively positive, and when i was asked 'how did you do this?'... my answer was 'i hired the best professionals.' you won't be sorry if you do the same.
Black Swan Events
Perfect
(November 24, 2015 at 6:18 AM)
5 Alexandria Johnson
by

Alexandria

These guys were perfect for what I needed. I originally was going for two other companies that someone suggested to me because I was being lazy. The communication, between phone calls and texting, was awful. I either got really late responses or no responses at all. Then I did my own research and found Black Swan Events. Immediately I was receiving emails back. Every time I had a question, the staff was either texting me or emailing me that day or the next day. I was so happy and became confident that they were able to give me what I needed on my wedding day. And they did! I had a pretty simple order and way I wanted things and they were the easiest to deal with and did everything the exact way I asked. The price was very reasonable. Even though I say it was easy what i was asking for, I always came up with problems with my other vendors missing SOMETHING. Everything was flawless with Black Swan Events. So glad I found them!!!
Black Swan Events
Overall A Wonderful Experience
(May 22, 2014 at 4:44 PM)
4.4 Laura Snyder
by

Laura

My husband and I hired Black Swan Events for our wedding, and for the most part were extremely happy with the results. My biggest complaint was, in my opinion, they had too many jobs going at once, and occasionally you could tell they were very tired and overworked. Sometimes, you felt as if your wedding was being pushed to the end of the line because they had so much on their plate. The invitations were sent out about a month after I had hoped. In their defense, the company they ordered from did send the wrong color at first, so they had to be reordered, but there were a few other issues. Some of the invitations had faint cutting lines because they were not cut straight, and somehow a different monogram had been used on a handful of invitations as well even though there were still printed sheets of the correct one left. Small details on only a few invitations, but they probably would not have happened if they were not trying to rush to get them out. The rest of the invitations were amazing and were exactly what I had envisioned. They were unique and made especially for us, which is special. The rest of the experience was wonderful though. Two weeks prior to my wedding they seemed to gear up and get everything done and it turned out great! The bouquets, boutonnieres, flower arrangements, décor, lighting, etc. was above and beyond my expectations. My husband and I were so pleased and I had numerous guests tell me it was the nicest, most beautiful wedding they had ever been to. Jennifer, one of their contracted florists, did an amazing job! The printed menus, programs, table numbers, signature cocktail card, etc. all turned out beautiful, followed the same design and looked amazing. Joann and her team also created unique little booklets of fake money called “drink dollars” for use at cocktail hour and they were great. She also had our cake flavors laser etched into a wood block and it looked so unique and beautiful. The day of services were greatly appreciated and needed. She had a friend do all of our hair and makeup, made sure everything ran smoothly and on time, and allowed me to focus on the day and not worry about a thing. It was so nice having someone with experience work with the vendors, oversee all the details, take care of problems that arose and help alleviate any stress I was feeling. I didn’t have to worry about a thing! The whole team did a wonderful job and I don’t know what I would have done without them! I would highly recommend Black Swan Events for any and all of the services they provide!
Black Swan Events
Beautiful decorating
(April 14, 2014 at 12:53 PM)
5 Paula Last Name
by

Paula

Thank you to Joann and her staff for a beautiful job decorating our ballroom for our 10 year vow renewal. You brought my vision to reality. We had so many compliments from our guests how beautiful everything looked. Thank you again for giving us wonderful memories to remember
Black Swan Events
Affordable & Professional
(July 13, 2013 at 2:31 PM)
4.8 Tracy Rosenberg
by

Tracy

Joanne planned all of our décor for our wedding reception. She is professional and easy to get along with and has a niche for creativity. I received so many wonderful comments about the décor of our ballroom for the reception. She worked on my budget and planned her design accordingly. She then gave me three options for price levels around my budget. She listened to what I wanted and incorporated it into my design. She was one of the most flexible wedding vendors that I had, and yet it was such a relief for me to have her on my wedding vendor list. Because she does much more then wedding décor, I will definitely refer her to anyone who is looking for décor, and in the future for any of my own events.
Black Swan Events
Amazing!
(July 31, 2012 at 2:01 PM)
5 Laura Mallett
by

Laura

Joanne and her staff were simply amazing! They helped us find an excellent photographer, DJ, etc... And walked us through the whole wedding planning process. She designed all of our decorations and florals that were simply stunning! The day of the wedding she took care of every tiny detail leaving us to enjoy the celebration of our daughter's special day. I highly recommend this company to plan your big event!