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Celebrity China MN

3.6
out of 5.0

Quality of Service

3.5

Responsiveness

3.7

Professionalism

3.2

Value

4.0

Flexibility

3.7
Celebrity China MN
Great product!
(June 6, 2016 at 2:24 PM)
5 Ciara Larson
by

Ciara

We purchased the VitaCraft pans from Celebrity China and Crystal and love them. The sales team are very professional. I would recommend this company to everyone! Thank you!
Celebrity China MN
Sounds like a scam
(April 15, 2013 at 11:28 AM)
1.8 First Name Last Name
by

First Name

I attended a bridal fair two months ago in South Dakota. I "won" $480 worth of china and was told I would be contacted that night to find out how to claim my prize. No one called that night or the day after so I called and they said they would get back to me within the week to let me know when the next showcase would be in my area so I could claim my prize. I called about 2-3 times since then and have been told the same thing. It has been 2 months now and I'm beginning to think this is a scam. I see above that they blamed it on the radio station... well this was an actual bridal fair and the same thing is happening. My fiance's aunt was hosting pampered chef at the same fair and the winners of that had already picked out and received their prize within a couple weeks after the fair. I have seen other reviews say that before you get your prize from celebrity china, you must first buy a pot/pan set for an expensive price before you can receive the prize you actually "won".
Celebrity China MN
Bridal Show winner
(January 21, 2012 at 10:33 AM)
0.8 Tally Chomic
by

Tally

Never contacted me to get my prize even though I contacted them and gave my info. (Accidentally left last review with 5 star ratings)
Celebrity China MN
Unresponsive
(January 21, 2012 at 10:31 AM)
5 Tally Chomic
by

Tally

I "won" a place setting of 12 pieces (service for 4) China Celebrity Patt4ern of Winner's Choice $480 at a bridal show last March (3/20/11 at Sheraton Ann Arbor). I contacted them and they said that I would be notified when there was a show in my area and I could come pick out my china. (sound of crickets) Never heard back. Called and left messages (more crickets). Never heard back. Sounds like a scam - they get all the advertising at the bridal show but never make good on their prizes.
Celebrity China MN
Celebrity Response to Awkward post
(October 21, 2011 at 4:21 PM)
5 Celebrity China
by

Celebrity

This incident has been addressed. It had been brought to our attention that the rock radio station we were using as hold music had become a bit outrageous. We have changed to a new station. Celebrity sincerely apologizes for this incident. We welcome the opportunity to apologize to you in person. Please call Celebrity Customer Relations at 800.729.6346.
Celebrity China MN
Awkward, perverted employees...
(October 19, 2011 at 7:00 PM)
4 Ashley Feenstra
by

Ashley

Just FYI, I'm going to one of their presentations Saturday. I don't think they're a scam because my sister did this kind of deal (she loves the cookware, but I don't think I'm going to buy... too expensive). However, while I was on the phone today with Celebrity China, a guy named Tom answered. He asked to put me on hold, but he didn't (I hope this was an accident!) Instead of hold music, I heard him and another lady talking about, "Wow, you look great!" and "Thanks, but you haven't seen me naked!" It was kind of gross, especially when they followed up about how she should see him naked. I asked him about it when he came back on the line and he played it off like there was a problem with their hold music... "Oh! You heard what? Well, we've uh... been experiencing some troubles with our hold music... I'll uh, look into that. Sorry if you were offended... uh..." He ended up closing the conversation early, without even telling me where it is I was going on Saturday! I had to call him back. Can you say awkward? I'm grossed out, through and through. I'm going Saturday to get my free flutes, then I'm hoping to never hear from them again. I can't rate them on quality, responsiveness, cost/value or flexibility because I haven't gone yet, but I can say their professionalism is at an all time low, in my opinion.