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Dream Day Digital

4.5
out of 5.0

Quality of Service

4.3

Responsiveness

5.0

Professionalism

4.3

Value

4.3

Flexibility

4.3

1.8

I used their photobooth for my wedding and ordered a scrapbook along with it, with the concept being that an extra photo strip would be placed in the scrapbook and the guests in the photo could then sign the page. We did not have a traditional guest book at all. I have paperwork and payment for this item. It was not brought to the venue. The attendant called, and instead of admitting the mistake and offering to bring one over, they said it was a MY mistake somehow with the paperwork (I reiterate that I have documentation of ordering and paying for this item), and that they could mail me one at a later date or reimburse me. Neither option solved the problem, as the whole point was for guests to be able to sign it. I had to call back myself to have someone bring one over. I should not have had to spend any part of my wedding day dealing with this, and this should have been the immediate solution offered since apparently it was an option. I understand mistakes happen but the way I was shrugged off until I took it upon myself to speak with someone is absolutely unacceptable. I don't believe I even got an apology. I was also told they would still reimburse me for it, and while I did not request a reimbursement, that hasn't happened either. On another note, the props were nothing like what is pictured the website. It honestly seemed like my wedding was completely forgotten about and they scraped the bottom of the barrel at the last second. They were ratty and embarrassing. They were also sitting in a box on the ground that everyone had to paw through instead of being laid out on a table so guests could see what was available. The attendant did not explain where to look and we had to ask her to readjust the camera bc it wasn't even capturing guests at first. I have been to a lot of weddings and this was just the worst overall experience I have ever had with a photo booth.
Description

Let Dream Day Digital be YOUR solution for special event and wedding photo booths, photography, DJs/Music, and video memories in Central Florida. We offer the very finest in DJs and Photobooths as well as wedding photographers and videography. We promise to provide beautiful photos, cherished video, and incredible music at an affordable price. And be sure to remember the photo booth for all of those fun filled moments among friends and family.


~ DJ/Music: We have been in the wedding and event DJ industry for 20 years. We select and train only the most talented and customer service oriented DJ entertainers. Your Dream Day Digital DJ will ensure and fun filled, well coordinated experience for you and your guests. You decide DJ interaction level. You can select from high, medium, to low interaction. We have music of all ages and genres. Choose from our indepth music selection.


~ Wedding Photography: Your Dream Day Digital wedding photographer will capture the atmosphere, emotion, and personality of your day. Our talented and experienced photographers use only the best in photography equipment. We specialize in photojournalistic, modern, and traditional wedding photography styles.


~ Video: Our cinematography is one our most trending services. With a trained, artistic eye, we capture your and your day through the eyes of your guests as well as the behind the scenes footage you may have missed. Your day will be edited in a fun to watch compilation of moments and highlights you'll enjoy forever.


~ Photo Booth: One of the most entertaining and remebered items of your day. Your guests will talk about the fun they had for years to come as they look back at the treasured pics they took home from your reception. Unlimted prints, an attendant, and CD are included along with fun dress-up props.

Awards
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Slogan
Your Dream Day Done Right
Contact Information
839 Onslow Ave
Orlando , FL 32765
407-790-5404
Wedding Categories
Bands & DJs, Bands & DJs
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