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Eventful of New Mexico

4.6
out of 5.0

Quality of Service

4.6

Responsiveness

4.6

Professionalism

4.6

Value

4.6

Flexibility

4.6
Eventful of New Mexico
HORRIBLE SERVICE!
(May 29, 2019 at 12:56 PM)
1 Debbie Chavez
by

Debbie

I contacted Gary Hankful at Eventful for two graduation parties -- my daughter's from college and my son's from high school. Initially, Gary was very helpful and kind. However, I soon found out the type of businessman he is. Two weeks after my daughter's graduation party, without ANY NOTIFICATION WHATSOEVER, he charged my bank account $280 for supposedly cleaning chairs and tables. Never once, either when he picked up the items or any time after, did he indicate that these charges would be forthcoming. It wasn't until I contacted him about the charge that he indicated he would be sending me the itemized statement. He was extremely rude about the whole situation. He sent me 52 pictures of items claiming they were dirty and damaged from my party. Not once, did he ever bring this to my attention. After dealing with that situation, I decided that I no longer wanted to do business with him for my son's upcoming graduation party on June 1 for fear of what other charges he would charge me without my authorization after the party. I requested immediate refund and he refused to give me my refund and indicated that it was nonrefundable. I do not recommend using his services -- especially if you are having an outdoor party!
Eventful of New Mexico
Eventful is the Best Rental Company in Albuquerque!
(October 14, 2018 at 1:35 AM)
5 Suzanne Sandoval
by

Suzanne

I have simply never done business with a better business than Eventful and the fantastic owner, Gary. Eventful and it's owner Gary are the best at what they do and how they do it. From thoughtful logistical planning to last-minute requests, Eventful helped the wedding planning process go as smoothly as possible. Plus they did it at the best price of ANY of their competitors in the Albuquerque area! After looking around for rentals for a wedding for 300 guests, I found Eventful. I will never consider or recommend another rental company in Albuquerque for any event I ever host or have a hand in hosting. Eventful truly hits the mark in every single aspect of doing business. It was a pleasure to work with Eventful and Gary, they were easily the best vendor of everyone we worked with (and when planning a big wedding there are A LOT of vendors to work with)! I could go on and on but for the sake of some brevity here is what you can expect: Cost: Eventful is the least expensive rental company in all of Albuquerque. Eventful doesn't make up for low prices by throwing in extra fees. Their prices aren't low because their rentals are low quality. Every single piece was in excellent, clean condition. The prices are simply fair and not marked up. Unlike most wedding vendors, Eventful isn't taking advantage of your sentiment to charge extra and make put more profits in their pocket. The rentals we used for both the bridal shower and wedding were significantly less expensive than with other companies. Definitely the best value as well considering all of the attention to detail and wonderful service provided by Eventful. Products: All of Eventful's products were in great condition. All of the chairs and tables were high quality, sturdy, and clean. The linens felt great to touch and were crisp. Everything that wasn't set up by Eventful came neatly delivered. Everything we rented looked great at both events. The setups were absolutely perfect - every table, chair, table cloth, and runner were meticulously placed. We needed sound equipment at the last minute and Gary came to the rescue at the 11th hour with a like-new sound system. Eventful's rental products are truly beautiful as they are well-maintained plus expertly delivered and set-up. Transparency: Eventful has price lists. Price lists! I can't even think of any of the vendors we used that had accessible price lists that you could see the actual cost for what you needed rather than having to Request a Quote. Eventful's webpage gives you the actual cost of things so you can make informed decisions as soon as you visit the websites rather than the hassle of waiting to hear back from someone only to make an in-person appointment to decide you aren't ok with the prices or terms. Anytime I spoke with Gary he made me aware of everything I should know about prices, delivery times, set up, tear down, everything. Just clear and straight up, none of the wedding business run around. Gary is a very honest and principled man. He made suggestions where I could save money - such as alternating table sizes and linens. Just a fair, pleasant, and transparent business to work with. Communication: Gary was able to answer all of our questions and offer solutions when new needs arose. Eventful was reachable by phone, text messaging, and email throughout the planning process and the actual events. Gary himself will respond to a text message - in the middle of the night! Each call I made to Eventful was promptly returned with a detailed voicemail left if I missed the call. Any and every thing Gary thought of and wanted to run through with me, I received a phone call, email, or text. Eventful is absolutely excellent in terms of communication. Summary: When you are planning a wedding you want to know everything is just right, Eventful and Gary will make your life so much easier as far as your rentals go in this aspect. For all of the headaches you'll likely deal with at some point in the wedding planning process, Eventful will be the one company that actually makes the process easier and where you'll feel relieved that you don't have to worry since Gary is 100% reliable, trustworthy, and committed to making your event just as eventful and wonderful as you could dream! I can't recommend Eventful more and am so happy we used them - huge thanks to Gary, I wish all businesses (wedding and non-wedding alike) were as fair and honest as Eventful. Take some stress out of your wedding planning and met Eventful expertly take care of all the details for all your rental needs. If you have any questions, please let me know!
Eventful of New Mexico
Niece's Wedding
(June 25, 2018 at 3:28 PM)
5 Dawn Smith
by

Dawn

I worked directly with Gary for my niece's wedding. It was a DIY Wedding in all aspects and Gary was willing to help give me ideas and how to do it on a budget. In the end, everything came out beautiful!
Eventful of New Mexico
Not a wedding but a graduation
(March 6, 2018 at 6:57 PM)
5 Andrea Luna
by

Andrea

I am currently preparing for my daughters graduation party in May. I have emailed 5 different places since Feb. Out of the 5 the only one who promptly responded and gave me a quote with everything broken down for me was Gary at Eventful. Two other places just sent the dollar amount and the other two I still have not got a response from. Gary actually called me , asked which chairs and tables I'd like to choose from then sent me a quote. The quick response and professionalism is why I will be using Eventful for my upcoming party. There was no pressure but I appreciated Gary being prompt in answering me so I can continue with making plans for our daughters big day!
Eventful of New Mexico
So Helpful!
(December 4, 2017 at 11:54 AM)
5 Sarah Warren
by

Sarah

Renting with Eventful was such a great experience. Their website clearly explains available products and pricing and their customer service is amazing. Gary was so helpful when he reached out with a quote. He was genuinely interested in my event and offered very helpful suggestions about headcount and table space. There were a few details that he helped me see more clearly and with his expertise the event went off without a hitch! This being my first time to use an event rental service, I was concerned that the plates or flatware might feel or appear rented (used?), that wasn't the case at all. What I saw on the site was exactly what I received at delivery, the quality was excellent. I requested quotes from four companies, each came in significantly higher and could not compare to Eventful's excellent customer service, product and website. You will be thrilled when you put Gary and Eventful on your event team.
Eventful of New Mexico
Thanks, Eventful!!
(August 29, 2017 at 3:59 PM)
5 Melinda Dolan
by

Melinda

We utilized Eventful of NM's well-priced chair rental service for my daughter's recent wedding. From our very first meeting, owner Gary was professional, attentive, and personable. The white resin padded garden chairs ordered were clean and in excellent condition, and delivery and pick-up was carried out exactly as promised. Though we only took advantage of chairs from Eventful for this occasion, the company offers a wide array of event rental items with clearly labeled pricing on their website.
Eventful of New Mexico
Stress free wedding!!!!
(December 31, 2016 at 6:36 PM)
5 Jessica Bell
by

Jessica

Eventful supplied all my rentals for my wedding to include: long tables, chairs, centerpiece decorations, plates, linens, serving platters, a sound system (for both the ceremony quartet and speaker mix and also for the reception dj) and a bunch of things I'm probably forgetting.... and I kid you not, it was PERFECT! My mom and I had visited a couple other local rental places before we went with Eventful, because their stuff was both the nicest and cheapest. The local places had the cheap plastic chairs and stuff but they were all scuffed up. Eventful had beautiful wood chairs that I used for my ceremony that were just as cheap (not even kidding) and Gary (the owner) set them up and tore them down for me! It was so easy and elegant. I was so happy to have elegant rentals that I didn't have to 'fancy up' or spend a ton of money on. Seriously, this is the only company in the Albuquerque area that I could afford in my budget AND had really, really quality items. If you're getting married, having an event, or even need to use just a few small things I totally would go with Eventful. Highly recommended- you want your event to reflect the amount of time and money you pour into it. Eventful will help you shine and you don't have to worry about any of your rentals.
Eventful of New Mexico
Above and Beyond
(December 31, 2016 at 6:34 PM)
5 Kristen Marshall
by

Kristen

The day of your wedding you want every detail to be perfect...the reality of that actually happening is often slim to none. The day of my wedding however; everything seemed seamless, effortless, and to me, was absolute perfection...all thanks to Eventful. I only had my venue for 6 hours and I was worried we wouldn't have enough time to set up and tear down, but Eventful not only pulled it off, but pulled it off wonderfully. First off, I put all my trust in the coordinator of Eventful to do a custom stage backdrop and backdrop lighting. I had only showed him a couple photos from Pinterest of what I wanted, but ran out of time before the wedding to make sure it was done right. The first time I saw the stage lighting was when I was walking down the aisle and I almost wanted to cry with joy with how beautiful everything looked. After our ceremony, Eventful had helpers quickly set up two dessert tables, a drink station, and several tables for our guests to eat at and play board games at. They had everything set up by the time we had finished taking a couple quick photos outside. I was amazed at how effortless everything seemed. To this day people comment on how they wish they had their wedding planned like mine or how they plan on doing theirs like mine (if they aren't already married), but the truth is, I didn't have to do much planning at all. It was all taken care of by Eventful. Eventful met my expectations above and beyond. Not only did they deliver, but they took every detail into consideration as if it were their own special day.
Eventful of New Mexico
Attitude Of Service
(December 31, 2016 at 6:06 PM)
5 Michelle Boyer
by

Michelle

My wedding venue was near Santa Fe and I needed to clean and vacate before midnight. Numerous calls to vendors resulted in quotes that were ridiculous. A friend highly recommended Eventful of New Mexico and with one call all my concerns melted away. The cost was reasonable, even less expensive than vendors in Santa Fe, with no additional charges for the late evening pickup. The service was beyond fantastic. Gary personally took all my calls, advised me in regards to saving money on other unrelated wedding costs (over $400 savings), was at the venue to set up prior to my arrival. After greeting and thanking me he offered to relieve me of all burdens by coordinating with my maid-of-honor, and before departure made sure his personal cell number was in our phones should any needs come up or the pick-up schedule change. With the excitement of my wedding celebration we did not call to delay pick up. Gary arrived as he committed (early) and just relaxed with no pressure or guilt projected. He then helped tear down (although he was not paid for his service), loaded with plenty of time to spare, then offered to assist us. I thought it unusual in his emails when he thanked me for allowing him to serve me. At the end I understood that was truly his attitude. He expressed joy in making sure we were pleased and satisfied. Wow, that was refreshing service I wish all my vendors had! My only complaint or regret I did not use Eventful for all my needs! I wish I knew he provided other resources and services I had previously contracted before meeting him. I would have used Eventful for all my wedding needs. Eventful is highly recommended and provides first class service far beyond. And the other reviews to mentioned the cleanliness and quality of Eventful's rentals are spot on. He unloads from a padded trailer and everything is so organized and locked in place. You can see the difference in care and pride! Even the venue staff was amazed and asked him for business cards. I'm sure he picked up their trust and referrals. Thank you for being the perfect part of my wedding day.
Eventful of New Mexico
Incredible service
(December 31, 2016 at 12:51 PM)
5 Melissa Dolloff
by

Melissa

My husband and I rented a private cabin on a ski resort for our winter wedding. Our cabin obviously wasn't equipped with chairs, tables, or decoration for a wedding, and we were slightly nervous about going through a rental company because we had a rustic-glam theme and didn't want plain folding chairs or cheap-looking deco. However, we also didn't want to spend a ton of money on outfitting our venue since we already spent a lot on our tri-level cabin. We decided to use Eventful for all our rentals (chairs, tables, decoration, lighting) and I couldn't be happier. The chairs (as well as all other supplies) were actually cheaper than any other company we looked at, and they were far better quality- they were gorgeous dark wood chairs that blended perfectly with the wood/stonework of the cabin. Gary even brought extra chairs and tables (without me even asking) in case of emergency. We didn't want the hassle of having to set up everything, so we asked Eventful to handle our set-up/tear-down as well. Gary was not only on time, but finished set-up well ahead of schedule and made the space even more beautiful than I imagined! Eventful did everything from table and chair placement/setup, to hanging bulb lights all along the outside deck of the cabin, and even set up all the food/beverage supplies I had requested. I literally did nothing except focus on getting ready for my big day. As someone who has coordinated professional events myself before, I am incredibly impressed with the quality, service, reliability, and professionalism of Eventful. Gary was so accommodating and easy to work with, making our wedding as stress-free as possible. I will be using them again and again for all my future events. I would highly recommend them to anyone without hesitation!!
Eventful of New Mexico
Everything Absolutely Perfect!
(December 31, 2016 at 10:51 AM)
5 Christine Montano
by

Christine

My wedding was the third time I relied on Eventful to supply my event rentals and on each occasion everything was PERFECT!! Gary is so easy and reliable to work with from advice, delivery and set-up, billing, to the courtesy he always shows. I frequently host parties and gatherings. Since discovering Eventful I use no one else. My wedding was worry free even as I changed my counts and needs several times. With every call and request I received Gary's kind flexibility and professional service and even willingness to customize my order, to include purchases specific to my wedding. All Eventful items looked new and arrived better than I hoped with spotless tables and chairs, freshly pressed and hung linens, wrapped and package-protected dishware and decor. Best part nobody in town has better prices or service! (And no surprises). It is rare to find the highest quality product available, delivered and serviced professionally, and all at a lower cost than other suppliers ABSOLUTELY PERFECT!