I got married on October 25, 2015 at Flat Creek Country Club. First off I'll say that from the very first day (venue tour), through every visit there after, and on the day of my wedding the Flat Creek staff was ALWAYS 2nd to none with customer service. I was a little worried after my initial venue director Karen Schroder left the company, because I just knew no one could replace and be as efficient and genuinely kind as she was; however I was wrong. Janae Nelson stepped right upm to the plate and batted a 100!!! I can't tell you enough about how she picked right up where Karen left off. She even sent me updates to new items that were offered regarding sashes and chair covers (because I ended up changing from what I originally chose). Due to the fact that my wedding planner was the worst and totally made my life extremely stressful through the planning stages, Janae filled in as much as possible to cover where she could. Day of, Flat creek was perfect!!! I could especially appreciate them because they offer the venue for the entire day and don't herd brides in and out like cattle, so my bride maids and I were able to come as early as 7am to get hair and makeup done and not be rushed for photos and all the activities throughout the day. I can't speak for other venues but out of all those that I visited, that offered in door/ out door ceremony options, Flat Creek was the best by far! My day was as special and beautiful as the vision that I created for it and I wouldn't change a thing except the wedding planner! And by the way Flatcreek has recommendations for those as well!!!