LOGIN
Hotel Albuquerque at Old Town

Hotel Albuquerque at Old Town

Visit Us On:
Albuquerque, NM

Hotel Albuquerque at Old Town

3.7
out of 5.0

Quality of Service

3.7

Responsiveness

3.7

Professionalism

3.7

Value

4.0

Flexibility

3.7
Hotel Albuquerque at Old Town
Hotel ABQ Brought Wedding Dreams to Life!!
(November 14, 2018 at 4:47 PM)
5 Axie Tomasi
by

Axie

You know when you start dreaming of your wedding YEARS before it's even close to being a reality? Pinning, blogging, etc. Hotel Albuquerque had been a dream of mine for many years. When my now husband and I got engaged I just knew that I had to check out Hotel Albuquerque as a venue option. We knew we wanted an outdoor, fall wedding and there is honestly not a more perfect option than Hotel Albuquerque! Carin Corrie and her team were responsive from the very beginning, so easy to work with, and brought all our wedding dreams to life! The amenities they offer for the whole event are expansive and the food was AMAZING. I would recommend Hotel Albuquerque to anyone - small or large wedding, they can accomodate all! Thank you Hotel Albuquerque.
Hotel Albuquerque at Old Town
Proceed with cautin
(January 19, 2018 at 8:04 PM)
1.2 Analise L
by

Analise

Hotel Albuquerque provides a beautiful venue for your wedding, however you must be prepared for severe customer service issues such not responding to your calls/emails, misplacing your tasting dates, inability to provide financial accounting and most importantly misappropriating your personal items with no hotel/management accountability. I booked my wedding at Hotel ABQ 1 year in advance. I should have anticipated problems after the innumerable voice mails and e-mails to even discuss booking the venue. During the year leading up to my wedding, voice/e-mails were unanswered, deadlines were missed, financial accounting did not occur and multiple phone calls/e-mails were required to get a response for any questions. The wedding event planner is inattentive, uninterested and does not follow thru. She even shared her dislike of weddings/rehearsals in the chapel where my guests were sitting during our rehearsal. I provided specialty beverages for my wedding after consultation with the wedding planner. I was assured that the hotel staff could manage this. Beverages were ordered with the understanding that there would be overage and that it was to be returned to me after the wedding. In spite of requesting a return of the unused beverages immediately after the wedding, and multiple phone calls following the wedding, I was informed that my specialty beverages were used by the hotel staff for other events at the hotel. Hotel management did nothing to replace/refund or acknowledge the theft of my property. Please don't use the Garduno's restaurant in the hotel for your rehearsal dinner. The food and service are terribly disappointing. Select another venue for your dinner and bridal breakfast or you will be very dissatisfied. My wedding day was the only thing that was perfect. The team worked very hard on that day to ensure that everything went well. Proceed with caution and low expectations if you decide to have your wedding at Hotel Albuquerque.
Hotel Albuquerque at Old Town
Amazing Service
(May 16, 2017 at 5:44 PM)
5 Shauna Pointer
by

Shauna

We have been working with Hotel Albuquerque for many years on a professional basis...including hosting several trade shows/events in the past. However, it wasn't until we got to see first hand the amazing service and attention to detail they put into a friend's wedding back in September. The food was so delicious, the bartenders friendly and efficient, and the room looked beyond beautiful. Their ceremony was stunning in the outdoor pavilion and the appetizers served tied right into their theme.