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Island Jack's Travel

Island Jack's Travel

Belleville, Illinois

Island Jack's Travel

5
out of 5.0

Quality of Service

5.0

Responsiveness

5.0

Professionalism

5.0

Value

5.0

Flexibility

5.0
Island Jack's Travel
Perfect to the last detail
(March 2, 2017 at 5:59 PM)
5 Sunny Dails
by

Sunny

I was referred to Janet by a close friend who always uses her agency for travel. She asked me a lot of questions so she could get a feel for what we wanted. Our budget was a little tight but Janet somehow managed to find a great deal for our trip and it was absolutely perfect! We booked early enough to be able to book with just a deposit and then we made payments when we could. Janet also suggested that we let our family and friends know that we were registered with Island Jack's Travel so they could give us a gift by making a small payment on our honeymoon. We were so happy and pleased that several of our friends and family gave amounts of $25 - $100. Janet made it very easy to do this and we really appreciated the extra help. We owed a lot less than we thought at the end! We went to Sanctuary Cap Cana and it was even more beautiful and romantic than I thought we could afford. We probably would have spent the same amount of money at Myrtle Beach and it would not have been near as romantic. Thank you Janet! We will be in touch soon to start planning our first anniversary!
Island Jack's Travel
We can always count on Janet to provide a worry free trip out of the country
(March 2, 2017 at 5:56 PM)
5 Chena Bowens
by

Chena

Janet always provides a detailed itinerary prior to our trip and always includes helpful tips. From the time we board our flight in the US until we land in our destination, we experience nothing but smooth sailing, well in this case...smooth flying. This is our second time traveling out of the country with Janet's assistance but it will not be the last. Last year was Cancun Mexico and we just got back from Punta Cana, DR today. She is most helpful and always responds to our emails in a timely manner. We have all the confidence in Janet.
Island Jack's Travel
She planned our amazing Destination Wedding with ease
(March 2, 2017 at 5:45 PM)
5 Trek Powell
by

Trek

Janet was one of the best travel agents I have dealt with. She handled the planning of my destination wedding professionally and made it easy for me and all my guests to book which allowed us to enjoy the trip and not get wrapped up in all the details. We were able to book the trip well in advance to allow guests to make a deposit and then have monthly payments to pay off the trip. This was a huge help for all of my guests and they commented on how easy the process was and how helpful Janet was answering any questions they had in a timely manner. She also made sure I connected with the onsite wedding coordinator at the resort to finalize details of my wedding day. She also helped us plan an excursion to Oro Nightclub and took care of all of the booking and payments. Prior to leaving on the trip, Janet provided a very detailed itinerary and a Things to know before you go document. This was extremely helpful as we prepared to leave for the trip. This is what i call going above and beyond with customer service. Thank you Island Jack Travel for making my dream destination wedding a fairy tale come true. I recommend Island Jack for all of your travel needs and I would definitely utilize them again for future trips.
Island Jack's Travel
4th trip and counting!
(March 2, 2017 at 5:40 PM)
5 Jamie Montgomery
by

Jamie

Starting with our honeymoon and now we are on our 4th vacation with Island Jack's Travel. Janet has always been helpful and very personable. She handles every request promptly and professionally. I would definitely recommend Island Jack's Travel.
Island Jack's Travel
She was very helpful every step of the way
(March 2, 2017 at 5:37 PM)
5 Ashley Kern
by

Ashley

Janet was great! We had to have 1 person in our party cancel and switch a lot of thing around last minute. Janet took the time and made sure everything got straightened out for the rest of the group!
Island Jack's Travel
All fun and No Worries
(March 2, 2017 at 5:36 PM)
5 Aneesah Rashid
by

Aneesah

Janet made everything so simple. We told her what we wanted and she made it happen. From flights to booking the resort it was all a breeze. All that we had to do was show up and enjoy ourselves. I am currently planning a trip for next year and I'm hoping I can work with Janet again in the near future.