After doing much research, calling and visiting them I chose Joffe. Why you may ask? They rose above everybody in customer care. They treat you like a person, not a number. After my initial consultation I was even more confident i was making the right choice. Now, only 5 hours post procedure I am pretty confident i'm seeing 20/20 already. If you're looking to be well informed on choices for procedure, payment and want to be treated with respect and more importantly a person, not profit-Choose Joffe. They Dr's always make themselves available via phone and email with any questions you have also. Seriously, your vision is nothing to cheap out on-go to a professional, not a chop shop. Joffe Joffe Joffe all the way.....
(June 13, 2016 at 5:07 PM)
I'm going to give you my review and a description of the process. So, spoiler alert.
From start to finish, my experience with Joffe has been amazing. I shopped around, went to Lasik Plus, Joffe, and Whiting and of the three, I felt most comfortable with the staff and facilities at Joffe. The Whiting Clinic was very similar, but it felt less personal and I didn't like the location of the surgery room itself. So I decided on Joffe. I chose... wisely.
The staff is incredibly friendly and helpful. Obviously they are selling you a service, but they go out of their way to make sure you feel incredibly comfortable. I mean, it's YOUR EYES. You don't F around with your eyes, am I right?
I arrived the day of in the pouring rain and was the 2nd appointment of the day. They re-measured my eyes and got me in a private room very quickly. We handled payment, popped a couple valium, and sat in a nice massage chair while I waited for my laser eyes.
Before I knew it, I was up. Dr. Heuer (who is AMAZING, btw) dropped enough numbing drops into my eye to make an elephant feel nothing, took a quick look, and got me under the laser. My stomach had been in knots, but between her incredibly genuine, kind demeanor and the valium, I was in a much better place than I had been 15 minutes previously.
The procedure itself goes something like this:
Lay back. They cover one eye. They tape your eyelids back. They put a tool in that keeps your eye open. There's a green light to stare at and you can peripherally see the red lasers. Then they put a suction onto your eye and everything fades out. I saw green and red fireworks while the machine cuts the cornea. Suction comes off, corneal flap flipped back, laser goes to town. Smells like burnt hair if you've ever wondered what cooking your eyeballs smells like. Then a nice cool flush with some liquid. The doctor does some final smoothing of your cornea and VOILA! Onto the second eye, you sit up, and you've got magical vision!
From the time I entered the surgery room to the time I walked out and hugged my wife through emotional tears was 10 minutes tops. TOPS. Dr. Heuer gave me a big hug after (and the next morning again when I saw her for my follow up). And throughout the whole process she was talking me through it. She's got the kind of voice that could make you feel at ease with anything.
It's 3 days later now and my vision is great. I couldn't see 20/20 on the follow up the next morning, but my prescription was also pretty aggressive. I see just as well, if not better, than I ever did with glasses or contacts and I hear it's going to continue to improve as my eyes heal. So I'm incredibly happy with my life-changing results.
You won't regret Lasik or going to Joffe for it!
(June 6, 2016 at 4:06 PM)
My mindset on LASIK for the last several years has been based on a scene from The Simposons when Ned Flanders says It's all well and good until the 10 year mark when your eyes fall out... So since I now know several people who have had LASIK more than 10 years ago and they still have their eyes I decided to take the plunge :)
The entire staff at Joffe were awesome from the receptionist to the assistants, Dr. Hallstrom, and Dr. Heuer who did the actual procedure. All my questions were answered and any fears I had were qualmed. Dr. Hallstrom was really great and made me feel much more comfortable about the entire process.
You don't meet Dr. Heuer until the day of the procedure but she is overly sweet and you trust her immediately after meeting her. The procedure is quick and relatively painless. The worst part of the whole thing was waking up from the nap after (TAKE THE VALIUM THEY OFFER!) Your eyes will feel really dry and like there is something in both of them that you really want to get out. After you open them enough for eye drops everything is much better.
The next morning when you go back for your check up your eyes are already better than they have ever been and you giggle because you can see every leaf on the trees. It's distracting.
It has been a little over two weeks and I am still so excited about it all. If you are on the fence, DO IT.
(May 31, 2016 at 3:14 PM)
Everyone on the staff was knowledgeable and supportive during the process. Dr. Heuer even calls you the day before the procedure to answer any questions you may have. The surgery was super easy and I was totally back to normal the next day. My vision is even 20/15!
(May 24, 2016 at 2:20 PM)
I am a nurse so I know I must be my own advocate & so I fully researched facilities providing the Lasik surgery procedure in the area. I narrowed it down to two facilities, with Joffe being my final choice. Let me tell you, I did not regret it. Joffe provides the same quality of care and procedures as the competitor, but at a fraction of the price. All the staff here are wonderful & willing to help, answer questions or anything you may need. Dr. Heuer (the surgeon completing the Lasik eye surgery) is very personal and caring. She walks you through everything. Dr. Hallstrom is super nice & willing to answer all questions & address any concerns. I also purchased the Groupon & received all Laser Lasik! Today I am at my follow up appointment. It hasn't even been 24 hours since my procedure, & I can already see better than 20/20!! I am seeing 20/15. Absolutely amazing beings I had moderate vision loss with a severe astigmatism. Thank you Joffe!!! The gift of seeing is priceless :)
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