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4
out of 5.0

Quality of Service

4.0

Responsiveness

4.0

Professionalism

4.0

Value

4.0

Flexibility

4.0
Lily's Bridal
Alterations
(February 15, 2017 at 8:27 PM)
5 Tanya Bengali
by

Tanya

Jewel, the bridal alterations designer at Lily's Bridal, was excellent! The alterations made to my dress were just perfect! Jewel was so kind and accommodating. I only had to have 2 fittings, as the transition made with my dress was perfect the second time I put it on! I would highly recommend Jewel to any bride looking for the perfect fit!
Lily's Bridal
No-Stress Wedding Dress!
(November 23, 2016 at 4:20 PM)
5 Joy Pici
by

Joy

I love Lily's Bridal! After going to 4 different bridal shops looking for a dress, I found the perfect one at Lily's! It looks couture, without the couture price tag! Purchasing was easy and the dress came in with no problems. I also got my dress altered at Lily's. Jewel was my alterations designer. She does AMAZING work! My dress needed lots of alterations, including 11 bustles in the back! In just 3 weeks my dress was finished with amazing results. Thank you, Jewel! I could not recommend Lily's more highly. Beautiful work with no stress. Worth every penny! Thank you, Lily's!
Lily's Bridal
Worst Customer Service EVER
(November 13, 2016 at 6:30 PM)
1 Katie Wisor
by

Katie

Worst customer service I have ever experienced. All the bridesmaids were in town to pick up our dresses, but none of them fit! When we told the main woman at the front her recommendation to us was to lose some weight in the upcoming months. How horrifying as one of the bridesmaids is recovering from an eating disorder. She then proceeded to let us know we could come back on a different day and all pay more to fix their mistakes. When we tried to explain that this is not right how they are treating us, her response was thank you, bye! As she proceeded to walk into the back and ignore us. Brides stay away!
Lily's Bridal
Great Experience
(December 7, 2011 at 7:29 PM)
5 Kiran Kanaan
by

Kiran

My experience at Lily's was great. From the moment I walked in the door looking for a dress, I was greeted by friendly and attentive staff, that tirelessly helped me make my final decision. I loved the selection of dresses they had available, and their pricing was wonderful - they even gave me a 30% discount off the dress for coming back and buying one of their gowns. They were excellent with scheduling appointments for fittings ahead of time to ensure that my dress would be done with plenty of time to spare. Thank you so much! Especially to you, Annie!