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Marriott Minneapolis West

5
out of 5.0

Quality of Service

5.0

Responsiveness

5.0

Professionalism

5.0

Value

4.8

Flexibility

5.0
Marriott Minneapolis West
Professional Accomodating and Friendly
(April 3, 2015 at 11:45 AM)
5 Jackie W
by

Jackie

Nothing but great things to say about this place! We had all of our guests stay at the MMW for our wedding weekend in the beginning of October. The hotel staff (and rehearsal dinner at Kip's staff) was nothing but professional, accommodating, friendly, and flexible with us! I would definitely recommend working with this hotel if you have lots of out-of-town guests. Kip's Irish Pub is located inside and has great food and drinks too. Great location and great staff- loved our experience here! Jackie and Bret
Marriott Minneapolis West
Fantastic Staff
(November 12, 2012 at 10:25 AM)
5 A. G.
by

A.

Michael Allow me to introduce myself. Last Friday evening I attended my niece's wedding reception and dinner at the Marriott West. During the day on Friday, I was at the Marriott West and assigned to be Jane and her Mom's eyes to ensure set up was done exactly as they had planned. Throughout the day, I met several of your staff members and all were kind and responsive and easy to work with and were committed to sticking with the set up plans as defined. And overseeing all of it effectively and efficiently with a calm and pleasant manner was Leyna Alford. My experience with Leyna was very positive and honestly she was remarkable - on top of everything and everything she orchestrated was perfect. I have been a Marriott Platinum member for many years and have never had the opportunity to stay at your hotel since I live in the Twin Cities until last Thursday and Friday evening. My personal experience at the Marriott West from check-in to check-out was positive and perhaps the friendliest and cleanest Marriott I have ever stayed at. My hat is off to you and your staff, but especially to Leyna - this past weekend was about Jane and Leyna did her very best to ensure the Marriott West did everything they could for her to enjoy her special evening and walk away with treasured memories. I will recommend your hotel to my colleagues when they travel to Minneapolis and certainly to anyone planning a wedding reception and dinner - the dinner was delicious and served professionally. Thank you to you and your staff and a very special thank you to Leyna for her amazing commitment and skills.
Marriott Minneapolis West
Review Title
(November 6, 2012 at 10:59 AM)
5 Lynn E
by

Lynn

Mr. Clark; Rick and I just wanted to send a note to say thank you to Leyna and the Marriott for doing such a wonderful job for the our family's wedding on October 20th. We can't even begin to tell you how much we appreciate Leyna's help in making Kristy and Greg's day so special. Leyna and your staff did such an amazing job with everything. We are still getting compliments from our guests. Your staff did a great job getting everyone served. I'm also told that the waiters were more than happy to help our guests without any hesitation. Everyone told us that they had the most fun there and that it was one of the best wedding receptions that they had ever been to. Rick and I have been and will continue to recommend your establishment to anyone looking for a place to hold an event. Kristy and Greg's wedding reception has left us with so many wonderful memories. We will always appreciate Leyna's hard work, and help in making October 20th such a special day for our families. Again, thank you so much for all you've done.
Marriott Minneapolis West
Review Title
(January 31, 2012 at 12:42 PM)
4.8 Monica Regnier
by

Monica

Lisa Widmark Fields was truly a treat to work with and I have a great deal of regard for her; she was unfailingly helpful and absolutely always a pleasure to speak with. She worked hard to make the hospitality portion of our wedding weekend go smoothly and I'm so grateful for all her efforts. Monica
Marriott Minneapolis West
Thank You
(January 31, 2012 at 12:40 PM)
5 james mason
by

james

Kim was very helful with my 96 year old uncle even though she did not need to help to the level she did- thanks to her. The groom's cake go used before the wedding cake and it was a special glutten free cake. We thought there might be some left for my wife. The staff commented on how much fun it was to work the event. That was nice. Thanks