LOGIN

Minerva's Bridal Suite

4.7
out of 5.0

Quality of Service

5.0

Responsiveness

4.5

Professionalism

4.0

Value

5.0

Flexibility

5.0
Minerva's Bridal Suite
Minerva's Bridal
(August 12, 2012 at 7:45 PM)
4.4 Annikki Last Name
by

Annikki

I found my perfect dress at Minerva's and it was everything I was looking for. The main complaint that I have was that they ordered my dress hollow to hem (which was an additional $200) and I guess they measured me incorrectly because when it came in the dress was too long. The wedding shoes I had bought, and been measured with, were 3 inch heels, but when the dress arrived I had to find new shoes that were 4 1/2 inches tall. I was very disappointed because it had taken me so long to find the perfect wedding shoes and I had spent a lot of money on them which I then could not return (not to mention standing all day in 4 1/2 inch heels was not fun). Also, when they measured me they told me to order the dress 4 sizes larger than the one I ended up ordering. The dress came in and fit perfect and needed no alterations, but if I had ordered what they were telling me I needed I would have had to do a ton of alterations which would have been very costly, so I recommend being cautious when it comes to their measurements. Lastly, I had a very difficult time coming in to pick up my dress. The only days they would allow you to pick it up is Monday through Friday and I was not able to go in during that time due to work. They seemed very frustrated and were not very helpful when I did come in. Although it was not the perfect experience, it was the only store that I found dresses that I liked so I would still recommend checking them out.
Minerva's Bridal Suite
Wonderful & Beautiful
(March 1, 2010 at 12:51 PM)
5
by

Even though I bought my dress from another store....I feel the need to express how great Minerva's is. It is full of beautiful dress and their tux side of the store was great to work with. All the boys in the wedding rented their tuxs from them and more than half of the boys were from out of town or state and Minerva's was still able to delivery complete satisfaction!!! Thanks