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Momento Event Planning

1
out of 5.0

Quality of Service

1.0

Responsiveness

1.0

Professionalism

1.0

Value

1.0

Flexibility

1.0
Momento Event Planning
Do not use this vendor!
(February 4, 2016 at 9:23 AM)
1 L M
by

L

My one advice is to STAY AWAY from this vendor! Carla, the owner of this company, is unprofessional, and untrustworthy. She is just a start up company and you will suffer from her learning curves as I did. She is a fraud. She got us to use her as the florist for our wedding and it was the biggest mistake I could've ever made. We had already chosen a reputable florist but decided to go with her because she said she could offer what that other florist was giving us plus more at the same price. My husband was very skeptical with her offer but I thought he was just being too paranoid. I really regret not listening to his instincts. I was so disappointed the day of my wedding, when it was 3pm (wedding scheduled to start at 4) and she was still no where to be found and the flowers had not arrived yet. When she finally showed up with the flowers I almost wanted to cry when I saw that they were NOT what we had paid for, they were dying and falling apart. My bouquet was horrible, the corsages and the boutonnieres, were a disaster too. Over 80% of the items I paid for were not supplied and I feel so ripped off. We got married on February 2015 and she never refunded the $2,500 that she agreed she would refund us! She does not return our phone calls or messages. In regards to her wedding planning services I can tell you that non of my vendors gave me good feedback on their dealings with Carla. They as well said that she was very unprofessional, unorganized, that she seemed to not know what she was doing and that they had a hard time getting in contact with her. Totally unacceptable. Carla is a liar and a thief. I regret ever putting my trust in her.