I very strongly do NOT recommend this place to anybody seeking to custom design their engagement ring. I had my fiance’s ring custom made there and it was a horrible experience. 1) First of all, if you are a detail oriented person, working with the owner will be a nightmare, as in his own words “I do not like nit-pickers.” After the ring was made, I thought part of the design was different from the actual drawings. When I went back to the store, the owner completely refused to help me and told me to take him to court, since I was being “unreasonable” for complaining about the 2 mm imperfection. You judge whether 2 mm is significant enough on a 12 – 15 mm wide ring. 2) The jeweler at Moshiri is a great guy and he will actually listen to you and takes great pride in his work. He made a very nice ring except for one big thing…the pave work was very poor. Unfortunately he does not have the skill for pave work. I showed the ring to another jeweler and he said that paves are very hard to make and only a few jewelers can make it right. The diamonds on the pave in my ring were scattered and were placed far apart. For pave settings, the diamonds have to be set close together. 3) Another big problem I faced at Moshiri was choosing the diamond. According to the owner, he was a former car sales man. And he is exactly like the stereotypical car salesman when it comes to selling you a diamond – so many broken promises and ambiguous statements. In the end I had to compromise greatly from the originally decided size (and had to pay extra) in order to get a good quality diamond. Of course, at this point I had already paid in full (that’s their policy) and was stuck with whatever he offered. 4) In short, some more problems I faced were completely breaking the maximum budget by 27 % in order to satisfy the originally promised quality. They tell you the wax model is done as many times as needed to get the exact design, mine was done once even when a change was requested. I was completely disrespected by the owner, when I was persistent on the imperfections, he told me he can’t help me since he’s not a “psychotherapist”. I can’t speak for their other custom jewelry but just by the way I was treated I would not recommend going to this store at all. I did sign off on the final ring and the wax design. It was explained to me that the wax will be molded as many times as possible to match the design I wanted and this is exactly why I was completely surprised when they didn’t make a new wax model when I pointed out a discrepancy from the drawing. However, Homi assured me the problem will be fixed before making the cast, and after this verbal agreement, I signed off on the wax design. Also, yes I did sign off on it, but I had already paid him in full, weeks before final pick up, as required and was told nothing can be done to the final product. A few days later, I went back to Moshiri annoyed by the fact that my requested change on the wax wasn’t done. The jeweler (the guy who made the ring) listened to my complaint and told me it can still be fixed. They did not charge me to fix it (by the way – the cost was 1.6% of the price of the ring) and I appreciate that, but Homi had promised me the problem would be fixed on the wax and therefore it was his responsibility. And even though the problem was fixed, the ring was still very poor in its quality. I took the ring to a very reputable jewelry store in town and they agreed with me. They were able to make me a brand new ring at a reasonable price. They made 3D computer images of the ring, and not pencil drawings like at Moshiri. I was able to make as many changes as I wanted to the 3D computer images and the final product came out exactly how I wanted it. After my terrible experience at Moshiri, the other store was able to make me happy by their professionalism and quality. Also, Homi assured me from the beginning that he would use 19K rose gold on my ring instead of 18K to make it better quality. He used this as a sales strategy to convince me that he’s doing me a favor and this is quality that’s hard to find, etc. After I picked up the ring (again, AFTER I picked it up), he told me over the phone (when I inquired about it) that he didn’t use 19K rose gold since it cracks more easily, is softer, and he made some more excuses that I can’t remember. This is typical of how Homi deals with his clients. He brings your hopes up with big promises, and when he can’t keep his promise, he will make up some sugar-coated story to cover up his fabricated statements – pure deceit. BOTTOM LINE – MOSHIRI’S CUSTOM PRODUCT IS REALLY POOR and MOSHIRI IS THE MOST DISRESPECTFUL, DECEIVING, SALESMAN I ever had to deal with.