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Pennysmiths Paper

4.7
out of 5.0

Quality of Service

4.7

Responsiveness

4.6

Professionalism

4.6

Value

4.7

Flexibility

4.6
Pennysmiths Paper
Poor service
(July 8, 2013 at 11:22 PM)
1.4 Cindy F
by

Cindy

My save the dates took 3 months, were way too expensive. Even though the staff was friendly the service was not prompt at all and they even printed my save the dates incorrectly the first time. Thank goodness they didn't recharge me for the special paper they ordered, but no discounts were given for wasting my time and making me stress out for just a simple save the date. I highly suggest looking online. Much better prices and services. I was highly disappointed since this is such a well known local shop you would think they would at least pride themselves on service. Not the case.
Pennysmiths Paper
Review Title
(March 25, 2013 at 10:53 AM)
5 Ciara Martinez
by

Ciara

Pennysmiths Paper has helped me with invitations, table tents, and programs. Their service and knowledge of everything related was outstanding, especially in a time crunch! If you want something to stand out and be unique, Pennysmiths is the place to go! I would highly recommend this to anyone and plan on using them for other ventures in the future as well.
Pennysmiths Paper
Wonderful Experience!
(March 12, 2013 at 1:26 PM)
5 Amanda Martinez
by

Amanda

I worked with James at Pennysmiths for my wedding invitations and the process was so easy and painless! He listened to exactly what I wanted, was helpful but not pushy, and the invitations came out wonderful (and at a really reasonable price). I couldn't be happier with how friendly and helpful the staff was. Highly recommend.
Pennysmiths Paper
Exceptional customer service and beautiful invitations!
(March 9, 2013 at 5:44 PM)
5 Brittany Howell
by

Brittany

After several days of searching the Internet for wedding invitations, I decided to check out Pennysmiths...best decision ever! My fiancé and I are getting married on the beach so I was delighted to find a variety of destination themed invitations. I worked directly with James, who is clearly an expert at what he does. He gave great advise and was very patient with all my questions and special requests. James provided unparrelled customer service and always kept me up-to-date with the status of our order. We received our beautiful invitations in less than one month! I highly recommend Pennysmiths Paper to anyone looking for quality invitations, stationary, and unique gifts.
Pennysmiths Paper
Best Printer in Town!
(December 20, 2012 at 10:38 AM)
5 Ashley Vincent
by

Ashley

Pennysmith's is amazing. My husband and I discovered them at the bridal fair held at Tanoan CC. They did our wedding invitations, programs, thank you cards, name cards, table numbers etc etc etc and everything was perfect every time. They have always put our needs first and ensure that they will do whatever it takes to make the product exactly what we want. Two years later, my family and I use any excuse to go back to Pennysmith's for custom printing and every single time they are friendly, professional, an truly dedicated to what they do. I am SO glad we found them and you will be too!
Pennysmiths Paper
Thank you Pennysmiths!
(December 5, 2012 at 11:00 PM)
5 Laurel Coffey
by

Laurel

We were absolutely tickled with the announcements Pennysmiths put together for our elopement. They had a huge selection the fine staff guided us through to help us find just what we were looking for. Additionally, the staff was super flexible and always kept us up to date on the status of our cards. I especially appreciated their ability to communicate with me in a variety of ways be it phone or email. I shopped around the different stationery stores in the area and was so glad to contract with Pennysmiths in the end. To me, they're by far the finest and most professional stationery store in Albuquerque.
Pennysmiths Paper
James @Pennysmiths- Perfect!
(October 28, 2012 at 11:18 PM)
5 jayne jackson
by

jayne

James at Pennysmiths Paper is by far the expert in all things wedding related!In planning for my daughter's September wedding,James gave us ideas and creative suggestions for save the dates,invitations, programs, favors,napkins, thank you notes, everything! All done with great patience and attention to detail. And the quality of the paper and the printing is unmatched. The bride living in Chicago, planning a wedding in Albuquerque, presented a communication challenge that Pennysmiths handled perfectly. I give my highest recommendation for Pennysmiths Paper and most especially for James at Pennysmiths!
Pennysmiths Paper
Extremely Pleased!!
(October 25, 2012 at 10:48 AM)
5 Regina Lords
by

Regina

I purchased my invitations from Pennysmiths for our October wedding. I was extremely pleased with the patience the staff had with me in creating the "perfect" invitation. We had many many compliments from our guests. Pennysmith's is definetely the place to go if your unsure of what you want, they have many styles and creative ideas to work with. I would recommend them highly!!!
Pennysmiths Paper
Fantastic
(October 20, 2012 at 11:10 AM)
5 Catherine Fonner
by

Catherine

I received fantastic service and products from Pennysmiths. James was amazing to work with. His creative expertise and friendly customer service made my experience with Pennysmiths stress free. I felt so lucky that someone recommended Pennysmiths to me; I highly recommend Pennysmiths to anyone planning a wedding.
Pennysmiths Paper
THE BEST
(October 17, 2012 at 8:39 PM)
5 Stefani Marchesi
by

Stefani

Pennysmiths is AMAZING!!!! The nicest, most professional people I have ever worked with. This world would be heaven if every company had their level of ethics and costomer service.
Pennysmiths Paper
Platinum Perfection at Pennysmith's!
(October 17, 2012 at 6:06 PM)
5 Denise Parra
by

Denise

I could not be more pleased with the attention, quality and response I experienced working with Pennysmith's. They are absolutely phenomenal. I received the best attention, service and understanding working with them. Indeed, while I was late getting information to them, they never faltered in responding timely with perfect stationary and all the accessories for the save-the-dates, invitations, etc. for the wedding. It is nearly 2 weeks since the wedding and over 3 months since the invitations went out and I am still receiving compliments. They are the best and I am certain that nothing could have been more perfect. I sincerely, cannot praise them enough. Thank you, Pennysmith's, for everything you did, I look forward to shopping/planning future events with you!!!