4.1
out of 5.0

Quality of Service

3.7

Responsiveness

4.4

Professionalism

4.4

Value

3.9

Flexibility

3.9
Photo Spectrum Kauai
5stars
(February 18, 2014 at 7:41 PM)
5 Jody MacDonald
by

Jody

I did my research on Weddings on Kauai. I made an appointment with Jill & Ron Kosen.They helped me allot on location, their knowledge of the locations, how to organize my picture taking because I have a huge family & making sure no one was forgot, friendly service, quality work, & the list goes on & on...I had a great experience with them. i recieved my wedding album about a month & just loved it. I recommend them to anyone i know. thank u!!
Photo Spectrum Kauai
5stars
(February 18, 2014 at 7:40 PM)
5 Jody MacDonald
by

Jody

I did my research on Weddings on Kauai. I made an appointment with Jill & Ron Kosen.They helped me allot on location, their knowledge of the locations, how to organize my picture taking because I have a huge family & making sure no one was forgot, friendly service, quality work, & the list goes on & on...I had a great experience with them. i recieved my wedding album about a month & just loved it. I recommend them to anyone i know. thank u!!
Photo Spectrum Kauai
Memories for a lifetime. Thank you Photo Spectrum.
(December 27, 2013 at 7:34 PM)
5 Rose K
by

Rose

**I read the other review and my experience with Photo Spectrum is completely different. My experience with Photo Spectrum was great and the photo they took and developed were gorgeous. Ron and Jill from Photo Spectrum were highly recommended from my wedding planner, and after speaking to them and seeing the photographs they took, I can see why my wedding planner recommended them. Ron and Jill from Photo Spectrum are the best in town for many reasons. 1. They are extremely friendly and very welcoming. When you speak with them, you feel the aloha spirit from them. They make you feel very comfortable in front of the camera. 2. They are very professional and good at what they do. They take the time to talk to you and explains how they do things at Photo Spectrum. You can tell that they are very knowledgeable and that they love what they do. 3. The quality of pictures are gorgeous. They were able to capture beautiful memories from my wedding. Every shot they took told a story and I absolutely love the pictures they took. They also do retouching so you look picture perfect in your photos. 4. They offer a variety of services (many that are done in house) at very reasonable price. You can probably get your pictures cheaper somewhere else, BUT the quality of your photos will not compare to the quality from Photo Spectrum. 5. They care about their customers and making sure that they are satisfied and going home with something they love. Ron and Jill-- It was a delight working with you both. Thank you so much for capturing one of my biggest days of my life on film.
Photo Spectrum Kauai
Memories for a lifetime. Thank you Photo Spectrum.
(December 27, 2013 at 7:34 PM)
5 Rose K
by

Rose

**I read the other review and my experience with Photo Spectrum is completely different. My experience with Photo Spectrum was great and the photo they took and developed were gorgeous. Ron and Jill from Photo Spectrum were highly recommended from my wedding planner, and after speaking to them and seeing the photographs they took, I can see why my wedding planner recommended them. Ron and Jill from Photo Spectrum are the best in town for many reasons. 1. They are extremely friendly and very welcoming. When you speak with them, you feel the aloha spirit from them. They make you feel very comfortable in front of the camera. 2. They are very professional and good at what they do. They take the time to talk to you and explains how they do things at Photo Spectrum. You can tell that they are very knowledgeable and that they love what they do. 3. The quality of pictures are gorgeous. They were able to capture beautiful memories from my wedding. Every shot they took told a story and I absolutely love the pictures they took. They also do retouching so you look picture perfect in your photos. 4. They offer a variety of services (many that are done in house) at very reasonable price. You can probably get your pictures cheaper somewhere else, BUT the quality of your photos will not compare to the quality from Photo Spectrum. 5. They care about their customers and making sure that they are satisfied and going home with something they love. Ron and Jill-- It was a delight working with you both. Thank you so much for capturing one of my biggest days of my life on film.
Photo Spectrum Kauai
Would not use again
(July 27, 2012 at 10:58 AM)
1.6 Robert Siren
by

Robert

For our wedding at the Fern Grotto. The photographer seemed to help us out with the running of the wedding. That is a positive thing. I would not use them again for the fact of photos we received. None of the photos except one, would we put up on the wall. Our guests took better shots of the wedding than photo spectrum. A month later, when we got our photo album. The album is already falling apart, out of the packaging. Didn't press the issue because we ordered a CD and that wasn't even in the package. When I called, the customer service didn't believe me that the CD was missing, they said they shrieked wrapped it in there.. The photo album book is a standard "bare book" filled with printed shots of the wedding. Doesn't look any better than if I used a printer at home. We were to have about 70 shots, they sent us proofs for 64 shots. About the CD, not sure, they said they sent one. I don't know how hard it is to put pictures on a CD, yeah, I know. We asked if we could have the cd before we leave Kauai, which was five days later. They asked which hotel we were staying at. We didn't get the CD then either. So now two months after the wedding we might have little quality for what we paid for. In short, we are paying a local photographer back home to get our couple shots and poses so we have decent shots to put up on our walls. I know about lighting, location, time of day can adversely affect photos, that's why I didn't even request any refund. It were the poses we weren't satisfied with, seemed off and distant. Have several shots of people not looking in the correct direction. Seriously, how hard is it to take another digital photo. We paid for 70 photos, didn't know they would only click the camera 70 times, well 64 times. My only hope is that the cd contains all the pictures the photographer took.
Photo Spectrum Kauai
Would not use again
(July 27, 2012 at 10:57 AM)
5 Robert Siren
by

Robert

For our wedding at the Fern Grotto. The photographer seemed to help us out with the running of the wedding. That is a positive thing. I would not use them again for the fact of photos we received. None of the photos except one, would we put up on the wall. Our guests took better shots of the wedding than photo spectrum. A month later, when we got our photo album. The album is already falling apart, out of the packaging. Didn't press the issue because we ordered a CD and that wasn't even in the package. When I called, the customer service didn't believe me that the CD was missing, they said they shrieked wrapped it in there.. The photo album book is a standard "bare book" filled with printed shots of the wedding. Doesn't look any better than if I used a printer at home. We were to have about 70 shots, they sent us proofs for 64 shots. About the CD, not sure, they said they sent one. I don't know how hard it is to put pictures on a CD, yeah, I know. We asked if we could have the cd before we leave Kauai, which was five days later. They asked which hotel we were staying at. We didn't get the CD then either. So now two months after the wedding we might have little quality for what we paid for. In short, we are paying a local photographer back home to get our couple shots and poses so we have decent shots to put up on our walls. I know about lighting, location, time of day can adversely affect photos, that's why I didn't even request any refund. It were the poses we weren't satisfied with, seemed off and distant. Have several shots of people not looking in the correct direction. Seriously, how hard is it to take another digital photo. We paid for 70 photos, didn't know they would only click the camera 70 times, well 64 times. My only hope is that the cd contains all the pictures the photographer took.
Photo Spectrum Kauai
Would not use again
(July 27, 2012 at 10:56 AM)
1.8 Robert Siren
by

Robert

For our wedding at the Fern Grotto. The photographer seemed to help us out with the running of the wedding. That is a positive thing. I would not use them again for the fact of photos we received. None of the photos except one, would we put up on the wall. Our guests took better shots of the wedding than photo spectrum. A month later, when we got our photo album. The album is already falling apart, out of the packaging. Didn't press the issue because we ordered a CD and that wasn't even in the package. When I called, the customer service didn't believe me that the CD was missing, they said they shrieked wrapped it in there.. The photo album book is a standard "bare book" filled with printed shots of the wedding. Doesn't look any better than if I used a printer at home. We were to have about 70 shots, they sent us proofs for 64 shots. About the CD, not sure, they said they sent one. I don't know how hard it is to put pictures on a CD, yeah, I know. We asked if we could have the cd before we leave Kauai, which was five days later. They asked which hotel we were staying at. We didn't get the CD then either. So now two months after the wedding we might have little quality for what we paid for. In short, we are paying a local photographer back home to get our couple shots and poses so we have decent shots to put up on our walls. I know about lighting, location, time of day can adversely affect photos, that's why I didn't even request any refund. It were the poses we weren't satisfied with, seemed off and distant. Have several shots of people not looking in the correct direction. Seriously, how hard is it to take another digital photo. We paid for 70 photos, didn't know they would only click the camera 70 times, well 64 times. My only hope is that the cd contains all the pictures the photographer took.