LOGIN

The Gown Gallery

3.2
out of 5.0

Quality of Service

5.0

Responsiveness

5.0

Professionalism

2.0

Value

3.0

Flexibility

1.0
The Gown Gallery
Great dresses, not so great consultant
(March 4, 2011 at 10:11 AM)
3.2 anonymous user
by

anonymous

I found amazing dresses that I probably would not have found somewhere else, and the prices were only a little above my budget. However, the particular consultant that I was placed with completely ruined my experience. I understand not allowing to take pictures, but refusing to give the style number is a completely different thing, when pictures can be found on the internet anyways (Somehow.. she wasn't aware of this..). She also jerked me around instead of politely asking me to move my arms. When my mother and future mother-in-law could not make an appointment to see me in a few dresses I liked, and I canceled ahead of time, she was very inflexible about her time and refused to allow me to set up a schedule with another consultant. Other consultants may be completely different, but this particular one put a damper on my experience. All in all, I went back to a little hometown bridal shop not far from my fiancee's hometown and found my dress there.