LOGIN
1.6
out of 5.0

Quality of Service

1.0

Responsiveness

1.0

Professionalism

1.0

Value

3.0

Flexibility

2.0
The Grove
Beware!
(June 9, 2012 at 1:56 AM)
1.6 Ashley McNulty
by

Ashley

The only reason I dont give them 0 stars is because their grounds are beautiful! To start Sherry the florist was such a pain to deal with. It would take forever to get a response from her via email(I even had to call my coordinator so she could call her cell!!) and my flowers didn't really come out the way I wanted.( not a huge deal just a little disappointed) when my Husband arrived everyone was sitting in the orchard( we were supposed to be in the gazebo) and the arch was missing along with the table that go inside the gazebo! My husband and our friend had to set everything up themselves and Zina our coordinator gave them a hard time about taking the HORRIBLE red flowers off of the arch.(she also wanted to charge us for using the arch and table). She was no help at all and we were running late because of her mistakes. I would be very careful booking with the grove as they are very unorganized and asked my name about 4 times every time I called even when I went in to go over final details! The florist isnt very good and there was no point of having a coordinator there as my husband and friend had to do everything themselves such as moving chairs and the table and decorating.