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5
out of 5.0

Quality of Service

5.0

Responsiveness

5.0

Professionalism

5.0

Value

5.0

Flexibility

5.0
Travel Haus
Heaven on Earth
(April 29, 2016 at 8:53 AM)
5 tammy brownfield
by

tammy

Thank you Mike Schellhase for an amazing experience! The resort you recommended, El Dorado Seaside, was Heaven on Earth. Every detail of our travel was taken care of and when I compared our package to online rates a few weeks before we left, I sure was glad we booked early with you
Travel Haus
Thanks Mike!
(April 29, 2016 at 8:51 AM)
5 malia mcdermott
by

malia

Thank you Michael for recommending Beach Palace in Cancun. Everything was top notch! The food was excellent and the staff kept our drinks constantly full! The room was also great - tons of space and the biggest balcony I've ever seen! The whirlpool tub was also so giant that we had our own indoor pool party on the last day after we had too much sun. Also enjoyed the surfboard yoga (very unique and challenging!) and the water aerobics at the pool to burn off a few of the margaritas. This was my 3rd trip booked with Michael from Travel Haus and we have been pleased each and every time! Cheers!
Travel Haus
Perfect Honeymoon!
(April 26, 2016 at 4:20 PM)
5 Eddie Lee
by

Eddie

My new wife and I just returned from our honeymoon booked thru Travel Haus of St Louis!! When we went to Rachel Madigan at Travel Haus, all we told her is what we did and did not want. Rachel pointed to El Dorado Royale, a place she has been and recommended. I can not tell you how amazing the resort was! I can't tell you how amazingly happy we are with Rachel's recommendation. She definitely knows how to pair you up with your likes and interests!!
Travel Haus
Samantha is the best!
(April 18, 2016 at 1:39 PM)
5 Sarah Z
by

Sarah

We have booked 3 trips to Mexico and 1 trip to the Dominican Republic through Travel Haus. Our most recent trip was a return visit to the Excellence Riviera Cancun in Mexico. Samantha was our agent and everything went smoothly and we had a wonderful time. She contacted the resort to ask that our room have a wonderful ocean view - they gave us the same room for our original visit to the resort in 2007; what a lovely, romantic gesture. Booking through Travel Haus is hassle free and Samantha listens to what you are looking for and makes recommendations accordingly. We had to cancel a vacation in the past due to illness, and I feel that the turnaround on the refund was much quicker since we had used a travel agent.
Travel Haus
Southern Italy honeymoon
(April 11, 2016 at 11:14 AM)
5 Lisa A
by

Lisa

Jessica pulled together what I initially thought would be an impossible itinerary in southern Italy. But she did it!! We did not have a worry in the world as we traveled to Naples, Sorrento and the Amalfi Coast.
Travel Haus
Curacao Honeymoon
(April 11, 2016 at 11:12 AM)
5 Daniel m
by

Daniel

Jessica made planning our honeymoon to Curacao stress and worry free. She was always easy to contact and quick to respond with answers. I will definitely return for my next big trip!!
Travel Haus
Dream Honeymon!
(April 11, 2016 at 11:10 AM)
5 Kari Roles
by

Kari

Rachel with Travel Haus helped us plan and book our dream honeymoon this year. She was very helpful in finding us the perfect vacation spot based on our comments and personalities. She also went as far as to having a surprise waiting for us at the airport upon arrival. This extra accommodation started our honeymoon off on the perfect note. We will definitely be hiring Rachel for any future trips! Thank you again for an amazing experience.
Travel Haus
Julie is great!
(April 5, 2016 at 9:26 AM)
5 sarah b
by

sarah

From the first time I contacted Julie she has been nothing but helpful and honest. She scheduled our honeymoon for us to Punta Can. I bet we had 100+ emails because we could not decide on a place or a time frame. She was always so patient and super quick to respond. She gave us her honest opinion and that was super valuable. She is currently helping us to book another trip and has been exactly the same way being! We have used other travel agencies in the past but I don't think we will ever use anyone else! Thanks Julie!!!
Travel Haus
WOW!
(April 5, 2016 at 9:24 AM)
5 Erin Evans
by

Erin

I am not a big person on reviews but I have to give a big shout out and THANK YOU to Samantha at Travel Haus! She is an absolute pleasure to work with, knows her stuff about Mexico (other places I am sure too!) and helped us picked out what I am sure will be an amazing Honeymoon! Her service is impeccable and communication is fast! I would recommend Travel Haus and Samantha to everyone!
Travel Haus
Rachel Madigan is amazing!
(April 5, 2016 at 9:23 AM)
5 Elle H
by

Elle

Rachel Madigan is amazing! She went above and beyond to make sure that we had the perfect vacation! From the time we booked it, to the time we came home she was there to help. Especially when our flight was delayed. Thank goodness we had her in our corner! I highly recommend you call her for all your travel needs, you won't be disappointed!!
Travel Haus
Ask for Rachel!
(October 23, 2014 at 1:49 PM)
5 Dan D
by

Dan

Rachel Madigan planned our dream honeymoon to Italy. We told her what we were looking for and our budget, and she came delivered the perfect package. While on our trip, we missed flights because of delays and the airlines lost one of our bags. Rachel worked with the airlines while we were abroad to get our luggage to us and made sure we had new flight arrangements. She was a pleasure to work with and we couldn't have asked for better service. Thanks Rachel!
Travel Haus
Destination Wedding
(October 21, 2013 at 4:50 PM)
5 First Name Last Name
by

First Name

As seen on YP.com - If you are considering a destination wedding in Riviera Maya....call Gayle Ailshie at Travel Haus....you will not regret it. There was not a single detail that was not considered and arranged. All of the arrangments for the bride and groom, wedding ceremony and all the guests that attended were arranged by Gayle. She was so attentive to everyones questions and needs. We could not have had a better time and most importantly, the wedding ceremony and reception was breathtaking from beginning to end. So, don't give a second thought to arranging a wedding "from afar"....Gayle will think of EVERYTHING!!! Gayle, we are eternally grateful for your help to make Sarah & Scotty's day so perfect!!!!
Travel Haus
Dreams of a beach wedding!
(October 21, 2013 at 4:47 PM)
5 First Name Last Name
by

First Name

Our youngest daughter always dreamed of having a Beach wedding. I was more than skeptical of trying to arrange a destination wedding to Riviera Maya. We contacted Travel Haus and worked with the most amazing agent named Julie Knaust. She was so detailed orientated, knowledgeable but very pleasant and approchable. We had 45 guests coming from all over the country plus family from Canada. She put all our concerns to rest. The Now Sapphire Resort was breath taking. The staff were all so friendly and professional. The Event Planner Ramon really knew his stuff. A very pleasant young man.When my daughter said, "This wedding was more than I had ever dreamed possible," I really felt I could never thank Julie enough for all her hard work !!!! I would definitely work with Julie at Travel Haus again.
Travel Haus
Unexpected
(October 21, 2013 at 4:44 PM)
5 First Name Last Name
by

First Name

As seen on YP.com - We worked with Gayle at Travelhaus and the working relationship couldn't have been better. We originally planned for a destination wedding going as far as having it booked. However, unexpected health issues for my mother-in-law caused us to have to make drastic changes to our plans resulting in canceling our plans for a destination wedding to instead have locally. But we kept our travel plans with Gayle the same for our honeymoon at the Casita's Royale. While our prioritization was on our family as well as trying to coordinate a wedding, Gayle was on top of letting us know what we needed to do and when. Unfortunately, my mother-in-law passed five days after our wedding but throughout securing the final stages of our trip, Gayle was very compassionate and understanding not to mention accommodating. Simply put, Gayle made everything easy from the beginning to the end. Upon first meeting, she took time to get to know us and got a good feel for our personalities. She was clear and concise about all the details and best of all, everything was delivered as promised. Truthfully, Gayle probably undersold and over-delivered. I'd certainly book another trip with Gayle and furthermore, I'd highly recommend her to anyone considering exotic vacation traveling! Thanks a million Gayle!
Travel Haus
Amazing!
(October 21, 2013 at 4:41 PM)
5 First Name Last Name
by

First Name

As seen on YP.com- Travel Haus of St. Louis and Vicki Carlock were amazing! I meet Vicki at the St. Louis Bridal show in 2012. I knew I wanted to have a destination wedding but had no idea how to make it happen. She helped me every step of the way and probably had to answer ten million stupid questions. Every time myself, my now husband, family had a question she was there to answer them for us right away. When we got married (2.15.2013) she helped us to coordinate getting friends and family all over the East Coast and Midwest to Riviera Maya Mexico. NO only that she helped us on deciding what resort would best match what we were wanting for our beach wedding! Everything turned out fabulous and we could not be happier. In fact my husband and I are already looking to book our anniversary trip and I reach out to Vicki to get the ball rolling. She was definitely a great person to work with and always calmed me down when wedding stresses were a little out of control. Thanks Vicki!
Travel Haus
Exceptional
(October 21, 2013 at 4:38 PM)
5 First Name Last Name
by

First Name

As seen on YP.com- I was referred to Travel Haus by a friend of my brothers. I was trying to find a destination for my honeymoon and was completely overwhelmed at all of the options available. When I contacted them, they were so friendly and professional. They gave me some great options and my fiance' and I were able to select a honeymoon that we are so excited to to go on! All of the representatives at Travel Haus have been so friendly and helpful and willing to answer any questions we have had. I definately recommend Travel Haus for anyone looking for a fantastic vacation without all the stress.
Travel Haus
Professional...
(September 14, 2011 at 9:32 AM)
5 Anthony Virgin
by

Anthony

My Fiance & I had hoped for a seamless destination wedding. Gayle and the staff from travel haus were not only professional and prompt with their service they saved us a ton of time and money. I would highly recommend working with them for your honeymoon or destination wedding. Don't be fooled by other agencies, romance trips are their specialty.
Travel Haus
THANKS!!!
(August 17, 2011 at 11:35 AM)
5 Shontaia williams
by

Shontaia

I can not tell you how professional and helpful Mike and his staff have been for me and my family. We are planning a destination wedding and their agents helped in every step of the way. I can not wait for this spectacular event to take place..THANKS Travel Haus...